THE CRUISE EXPERIENCE

NO SEA SICKNESS GUARANTEED IN WHITTIER

Whittier is the Gateway to Prince William Sound, a favorite among locals for its calm waters. By combining our stable catamarans and Prince William Sound’s protected waters – we guarantee a trip without seasickness on the 26 Glacier Cruise and the Glacier Quest Cruise or your money back.

If you are concerned about motion sickness, cruising out of Whittier is the choice for you!

COMPLIMENTARY HOT MEAL!

We never charge extra. Your meal is on us!

Shortly after your cruise departs, our crew will serve a complimentary hot meal at your reserved seat. The entree comes with sides featuring oyster crackers, a fresh Julienne vegetable salad, a multi-grain roll, a fruit snack, and a peppermint pattie. Meal selections can be modified up to 24 hours before travel due to our remote location.

• Wild Alaska Smoked Salmon Chowder
• Hearty Vegetable Chili (Gluten-Free)
• Kids age 2-11 may choose from the above options or an all-beef hot dog, fruit snack, and chips.

Note: Lunch features Wild Alaska Smoked Salmon Chowder unless a Vegetarian or Kids Meal is selected at least 24 hours before travel.

Review our Menu Choices (PDF) and let us know which meal you would like to enjoy during the cruise when you make your reservation. Guests with particular dietary concerns may consult our Food Ingredients List (PDF). If we do not have a meal that meets your specific circumstances, you are welcome to bring your food. However, no alcohol may be brought on or taken off our vessels.

COMPLIMENTARY TEA, COFFEE, WATER

We provide complimentary hot tea, coffee, and ice water during the cruise. Condiments for lunch or snack service and extra napkins are also available from the bartender for your use during the 26 Glacier Cruise and Glacier Quest Cruise.

FULL-SERVICE SALOON

While you are busy viewing glaciers, our crew will be “ice fishing” to collect some of the fresh glacier ice that recently calved off the glaciers. We will bring the ice on board, rinse and chop it up for our signature drink – a Glacier Ice Margarita. If you prefer a hot drink after viewing the glaciers, warm your spirits with one of our signature hot cocktails like the Klondike Coffee or the Polar Bear Cocoa.

We feature craft beers and ciders from local breweries. Also available for purchase, our full-service bar features wine and a full selection of spirits and liquors.

Soda, juice, and other beverages are available for purchase too.

SNACK BAR

During the cruise, our snack bar is open for purchase throughout the voyage. We offer nacho chips with cheese and bison dogs. In our display area for gifts and other items, we also have jerky sticks, trail mix, chocolate bars, and other snack items to help satisfy your cravings.

GIFT SHOP

While cruising, check out our collection of Alaska-themed gifts available for purchase. If you seek a wider variety of gifts, please visit our unique gift store, Grizzly’s Gifts, located at the corner of 4th and E Street in downtown Anchorage.

You can also find gifts throughout the year on their website, Grizzly’s Gifts.

RESTROOMS

Our larger vessels have multiple restrooms on the main and upper decks, with seven on the M/V Klondike Express and a total of nine on the M/V Bravest. The M/V Glacier Quest and M/V Chugach Express each have three restrooms located on their main decks. All vessels have an ADA-accessible restroom and baby changing table.

USB CHARGING STATIONS

Our 26 Glacier Cruise uses the M/V Klondike Express, M/V Bravest, and M/V Chugach Express. While viewing Prince William Sound, the cool air can often drain batteries quicker than expected. As technology advances, Phillips leads the industry by being the first-day cruise tour operator to enhance our guest experience by installing USB charging stations at every guest table. These personal charging ports make it easier for guests to recharge their batteries and share more photos from their cruise. On the Glacier Quest Cruise, a few shared outlets are available, requiring the charging cord and cube compatible with your device. Stay charged, see more and share more with Phillips Cruises & Tours! Connect with us or post a review with the tag #26glaciers.

Alaska’s grandeur is greater than what you can see on your 4″ screen. Put your camera down and gaze upon the shoreline up to the horizon. At the glaciers, follow the sediment across a glacier’s face to understand how the ice has moved over time. Prince William Sound is magnificent and something that only your eyes can truly capture. Trace the jagged mountaintops to the rivers of ice twisting their way back down to the sea. And look for the wildlife watching you too.

RESERVED SEATING

Large picture windows provide a view from every seat on the main and second deck on each vessel. Reserved indoor seating for each confirmed guest provides a designated location where we will serve lunch and creates a base camp to keep personal items during the cruise. Guests can move about the vessel to take advantage of the many outside observation decks.

ADA Accessible

Exploring Prince William Sound can be a wonderful experience, and our cruises provide a great opportunity to do so in a safe and comfortable way. We want all guests to have the best possible experience, so it’s important to review the details of each vessel and choose the cruise that will be the most comfortable for everyone in your group. If anyone has special physical requirements, we have provided information that will help guide you to the best service that is compatible with your needs.

• The Glacier Quest Cruise has booth-style seating for all guests and can accommodate those who can walk short distances, ascend stairs, or step over a raised threshold.
• The 26 Glacier Cruise utilizes high-speed catamarans that provide excellent stability and can easily accommodate most guests who use a manual or motorized wheelchair. A limited number of tables are available for ADA access.
• Phillips Cruises Coach Service uses full-size motorcoaches and can provide lift access for guests who require it. Please notify us at least 72 hours before travel to confirm availability.
• The Alaska Railroad offers lift access to their rail cars for pick-up in Anchorage, Girdwood, and Whittier. Please notify us at least 8 days before travel to ensure your request can be accommodated by the Alaska Railroad.

Please contact us to discuss your special physical requirements in advance of your cruise or transportation options. Our team is available at 907-276-8023.

Hearing Impaired

For guests who are deaf or hard of hearing, a written script of the safety narration is available at the ticket office upon request.

Service Dogs on Board

We often receive inquiries about bringing service animals and emotional support animals on our cruises. To ensure we provide the correct service to our guests, we consulted the Passenger Vessel Association and the Justice Department to clarify a passenger vessel operator’s obligations under the federal Americans with Disabilities Act (ADA). Here is what we learned: “The ADA is a civil rights law. Its purpose is to protect a person with a cognizable disability from discrimination. It imposes on places of public accommodation and providers of passenger transportation by water an affirmative duty to accommodate a person with a disability.

The duty to accommodate encompasses the duty to accept a service animal that accompanies the person with the disability. The law confers no rights on a person that does not have a disability. Thus, not every person accompanied by a dog or animal can invoke the protection of the ADA. The passenger vessel operator is under no duty to accommodate an animal in the company of a person with no disability.”

The Justice Department’s definition of “service animal” is found in section 36.104 of title 28 Code of Federal Regulations. It reads: “service animal means any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability.”

We are not obligated to accommodate emotional support animals that provide comfort just by being with a person. If they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA.

We have two questions for any customer who indicates they are traveling with a service dog so we can prepare for your arrival.

1. Is this dog a service animal required because of a disability?

2. What specific work or task is the dog trained to perform?